1. Scope and contact
This policy covers the Freya Code website and the Appointment Tracking & Business Management application. Contact us through the support email address for privacy and personal data requests.
2. Types of data
Data may include account and contact details; business, staff, customer and appointment records; services, products, cash and report data; license, device and session information; support requests; and security or error logs. The actual scope depends on the features used.
3. Purposes of use
Data may be used to create accounts, provide the service, synchronize data, control licenses and devices, provide backups, protect security, deliver support, resolve errors, improve service quality and comply with legal obligations.
4. Service providers and transfers
We may use technical providers for hosting, cloud databases, email, application stores and payments. Data is shared only as necessary to provide the service and with appropriate safeguards. Where servers are located abroad, applicable data protection requirements are considered.
5. Retention and security
Data is retained for the period needed to provide the service and meet contractual or legal obligations, then deleted, destroyed or anonymized. Access controls, encryption, logging, backups and similar technical and organizational measures are used to reduce unauthorized access.
6. Responsibilities of business users
A business that enters customer, staff or third-party data into Appointment Tracking & Business Management is responsible for collecting that data lawfully, providing required notices, obtaining necessary permissions and assigning user access correctly.
7. Rights and requests
Depending on applicable law, you may have rights to know whether your data is processed, request information, correct or delete data, and object to certain processing. Send requests from your registered email address to our support email. Additional verification may be required for account security.
8. Updates
This policy may be updated when application features, providers or legal requirements change. The current version is always published on this page.