1. Subscription scope
The monthly/yearly billing period, product/package, user count and period price are shown before payment.
2. Renewal consent
Fixed-term consumer subscriptions are not extended without the consumer’s request or consent before expiry. Where fresh consent is legally required, it is collected before a new-period charge.
3. Stored card / recurring payment
With the customer’s consent, a card may be tokenized and stored by PayTR. Freya Code does not store card numbers or CVV data.
4. Termination
Subscriptions may be terminated through the customer panel or by email. For Turkish consumer subscriptions, termination requests are handled within the statutory period, currently no later than 7 days.
5. Refund after termination
Prepaid amounts attributable to service not yet supplied are refunded where required by applicable subscription law.
6. Failed payment
A failed charge may prevent renewal or temporarily restrict service until payment is resolved.
7. Price changes
New-period price changes are communicated before they take effect and consent is obtained where required by law.